Question 1

What is the "Rideshare Surge Price Gouging at Events" scam in Austin?

Accepted Answer

During major events (SXSW, ACL, F1 Grand Prix, UT football games), unofficial drivers and some rideshare drivers quote fixed high prices before starting the app meter, or fake rideshare drivers operate near venues charging 3–5x normal fares. Always request rides through the app and let the app calculate the fare. Never agree to a fixed cash price from someone who approaches you. Use designated rideshare pickup zones. Consider pre-booking for known event nights.

Question 2

What is the "Rideshare Impersonation at Austin-Bergstrom Airport" scam in Austin?

Accepted Answer

Individuals without valid rideshare driver accounts approach passengers in the ground transportation area at Austin-Bergstrom International Airport and claim to be their Uber or Lyft driver. They confirm the passenger's first name—often overheard or guessed—and direct them to an unmarked or personal vehicle. Fares are negotiated after the passenger has entered the car and can be several times the app-quoted price. Always verify your driver's name, photo, license plate, and car make against what is shown in your rideshare app before getting in. Arrange rideshare pickups only from the designated TNP (Transportation Network Provider) zone on the lower level of the terminal. Do not accept rides from anyone who approaches you unprompted.

Taxi & Transport Scams in Austin

Rideshare Surge Price Gouging at Events

Rideshare Impersonation at Austin-Bergstrom Airport

Experienced a scam here?