Question 1

What is the "Fake TfL Inspector Contactless Theft" scam in London?

Accepted Answer

Individuals posing as Transport for London revenue protection inspectors approach passengers on buses and at Tube stations, asking them to tap their contactless bank card or phone onto a handheld device to "verify" their fare. The device is actually a card reader that charges an amount or captures card data. Real TfL inspectors check Oyster cards and paper tickets visually — they have no authority or equipment to charge cards on the spot. Never tap your bank card or phone onto a handheld device held by someone claiming to be a TfL inspector. Ask to see official TfL ID with a unique badge number. If in doubt, contact TfL or a uniformed station staff member before complying with any payment request.

Question 2

What is the "ATM Shoulder Surfing and Card Skimming" scam in London?

Accepted Answer

Card skimming devices fitted over the card slots of ATMs are reported in high-footfall tourist areas of London including Oxford Street, Paddington, and Camden. A second technique, shoulder surfing, involves a person standing close enough to observe your PIN entry. Gang members then use cloned cards or distraction theft to access your account. UK Finance reported a rise in ATM fraud targeting tourist areas in 2024. Use ATMs attached to bank branches rather than standalone machines in shops, petrol stations, or on busy pedestrian streets. Cover the keypad with your free hand when entering your PIN. If the card slot feels loose or has any attachment over it, do not use the machine. Report suspicious ATMs to the bank.

Money & ATM Scams in London

Fake TfL Inspector Contactless Theft

ATM Shoulder Surfing and Card Skimming

Experienced a scam here?