What is the "Unofficial Money Changer CUP Shortcount" scam in Santiago de Cuba?

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In Santiago de Cuba, tourists needing Cuban pesos (CUP) are approached near Parque Cespedes and on Calle Heredia by unofficial money changers offering rates slightly above the official Cadeca rate. After agreeing on an amount, the changer uses fast counting or folded bills to hand back significantly less than expected. Because Cuba has complex currency rules, tourists unfamiliar with the current CUP rate are especially vulnerable. Exchange currency only at official Cadeca exchange bureaus, which are located inside or near major hotels and at the airport. Never exchange money on the street. Before any exchange, look up the official daily CUP rate so you know exactly what to expect.

Money & ATM Scams in Santiago de Cuba

Unofficial Money Changer CUP Shortcount

Experienced a scam here?