Question 1

What is the "Misleading Tourist Discount Currency Exchange" scam in Geneva?

Accepted Answer

Currency exchange booths near tourist areas advertise favorable rates with signs showing competitive figures, but apply hidden fees, commission charges, or unfavorable rates at the point of transaction. The displayed rate may apply only to large amounts, with small tourist exchanges receiving much worse terms. Some booths near the station charge commissions up to 10%. Use ATMs from major Swiss banks (UBS, Credit Suisse, PostFinance) to withdraw Swiss francs directly, which typically offer better effective rates than street exchange booths. If you must use an exchange booth, confirm the final amount you will receive before handing over any money.

Question 2

What is the "Short-Changing in Tourist-Facing Shops" scam in Geneva?

Accepted Answer

Some souvenir and tourist-oriented shops in Geneva's city center give incorrect change, particularly when transactions involve the confusion of Swiss francs and euros (both are accepted in many Geneva shops). The error is almost always in the shop's favor, with staff claiming it was a mistake if challenged. Count your change carefully before leaving the counter. Be aware of the current CHF/EUR exchange rate and note which currency you are paying with. If a shop accepts both currencies, confirm the exchange rate before paying.

Money & ATM Scams in Geneva

Misleading Tourist Discount Currency Exchange

Short-Changing in Tourist-Facing Shops

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