What is the "Car Rental Damage Fraud at Geneva Airport" scam in Geneva?

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Multiple car rental companies operating at Geneva Airport have generated widespread complaints for billing customers for pre-existing damage discovered only after the car is returned. Damage is often photographed under poor garage lighting or claimed weeks later, making disputes difficult. Charges of CHF 500 to CHF 2,000 are common, and companies may add administrative fees of CHF 100 to CHF 200 on top. Affected companies include Enterprise, Avis, Hertz, and SIXT. Customers with comprehensive damage waivers report still being billed and referred to lengthy dispute processes. Photograph the entire vehicle systematically before driving off—including the roof, underneath bumpers, and all four rims—in good lighting outside the garage. Do the same on return and note the time-stamp. Insist on a written damage inspection receipt at drop-off. Use a credit card that provides rental car coverage and dispute charges immediately if billed for damage you did not cause.

Tour & Activity Scams in Geneva

Car Rental Damage Fraud at Geneva Airport

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