What is the "Car Hire Overcharge and Damage Fraud at Glasgow Airport" scam in Glasgow?

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Car rental desks at Glasgow Airport, particularly AVIS, Europcar, and Green Motion counters, have been the subject of numerous complaints involving agents who refuse to honour pre-paid online reservations and pressure customers to upgrade to expensive on-site insurance policies. In documented cases on TripAdvisor's Glasgow forum, rental costs increased from roughly £130 to over £480. Upon return, companies have also charged for pre-existing scratches and minor dents that were not flagged at collection, with a cleaning fee scam for minimal debris also reported against Interrent. Photograph every panel of the vehicle before driving away and have a rental agent sign a damage report noting all pre-existing marks. If pushed to accept expensive on-site insurance, ask specifically whether your credit card or travel policy provides equivalent cover. Keep a copy of your original booking confirmation to contest any discrepancies at the desk.

Tour & Activity Scams in Glasgow

Car Hire Overcharge and Damage Fraud at Glasgow Airport

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