What is the "Fake Hotel Booking Page Scam" scam in Hanoi?

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Fraudulent websites and Facebook pages impersonate legitimate Hanoi hotels by copying their names, logos, and photos. Victims pay deposits or full amounts via personal bank accounts or e-wallets, only to arrive and find no reservation exists or the property does not match. The Vietnam National Authority of Tourism flagged this as one of the fastest-growing fraud categories in 2024, with losses of billions of VND reported nationally. Book only through a hotel's official website (verify the URL carefully) or internationally recognised platforms. Never transfer payment to a personal bank account or e-wallet — legitimate hotels use business accounts. Call the hotel directly to confirm your reservation after booking.

Accommodation Scams in Hanoi

Fake Hotel Booking Page Scam

Experienced a scam here?