What is the "Accommodation Overbilling and Fake Charge Fraud" scam in Interlaken?

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Accepted Answer

Multiple documented cases at Interlaken accommodation properties involve guests being charged for significantly more rooms or nights than booked — in some cases three apartments billed instead of one, or fourfold duplicate charges on a single room. When guests dispute the charges, properties initially acknowledge the error via messaging apps such as WhatsApp but fail to process refunds and eventually stop responding. The pattern across multiple reviews indicates a deliberate practice rather than isolated billing errors. Screenshot your booking confirmation and the exact charges at check-in. Pay with a credit card rather than debit or bank transfer, so you have chargeback rights if overbilled. Check your card statement within 48 hours of checkout and dispute unauthorized charges immediately through your card issuer rather than relying on the property to self-correct.

Accommodation Scams in Interlaken

Accommodation Overbilling and Fake Charge Fraud

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