What is the "Fake Hotel Booking WhatsApp Scam" scam in Kochi?

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The Kerala Travel Mart issued a formal advisory in 2024–2025 warning of a surge in fraudulent hotel-booking scams specifically targeting Kochi and Kumarakom. Scammers contact tourists who already hold genuine reservations — obtained from hotel websites, OTAs like Booking.com, or MakeMyTrip — via WhatsApp or phone calls, impersonating hotel staff. They claim the booking requires immediate advance payment confirmation, a room upgrade fee, or a cancellation prevention charge, directing victims to fake QR codes or unofficial payment links. The scammers use convincing hotel branding, fake staff IDs, and urgent language to pressure quick payment. Never make payments via WhatsApp-shared QR codes or phone numbers not listed on the hotel's official website. Call the hotel directly using a number you find independently (not one provided by the caller) to verify any payment request. Book through official hotel websites where possible, and treat any unsolicited contact about your reservation as suspicious.

Accommodation Scams in Kochi

Fake Hotel Booking WhatsApp Scam

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