What is the "Rideshare "broken app" cash demand from SDF airport" scam in Louisville?

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Some Uber and Lyft drivers at Louisville Muhammad Ali International (SDF) accept trips then claim the app is broken, demanding 40-80 dollars cash for trips that should be 20-30 dollars on the app. Some drop passengers short downtown. Confirm the driver, car, and plate match the app before boarding. Screenshot the fare quote. End the ride in-app and rate 1 star with report if the driver demands cash.

Taxi & Transport Scams in Louisville

Rideshare "broken app" cash demand from SDF airport

Experienced a scam here?