Accommodation Scams in Rome

Bait-and-Switch Hotel Room

Some budget hotels and B&Bs near Termini Station advertise clean, well-photographed rooms online but assign arriving guests to a significantly inferior room — smaller, darker, or lacking the amenities shown. When guests complain, staff claim the advertised room is "under maintenance" and pressure them to accept the downgrade, knowing travelers are tired on arrival and unlikely to leave to find alternatives. This practice is particularly common in properties with few genuine reviews on booking platforms.