Question 1

What is the "Fake Tour Package Online" scam in Batam?

Accepted Answer

Fraudulent websites and WhatsApp contacts offer Batam day-trip packages targeting Singapore tourists, collecting payment for ferry tickets, resort access, and activities that do not match what is received or never materialize. Victims often only discover the fraud at the Batam ferry terminal when the promised guide or transport does not appear. The packages are typically advertised on Singapore-facing social media channels at prices slightly below legitimate operators. Book Batam day-trip packages only through licensed Singapore-based travel agents or the official ferry operators such as Sindo Ferry or Batam Fast. Verify any tour company on the Singapore Tourism Board register before paying. Never pay for tours via personal PayNow or PayLah transfers to individuals rather than a registered business account.

Question 2

What is the "Fake Nongsa Villa Booking Sites" scam in Batam?

Accepted Answer

Fraudulent websites and Facebook listings advertise luxury private villas in Nongsa and Batam Centre at well-below-market rates, targeting Singaporean travellers booking weekend escapes. After payment, the booking confirmation contains a WhatsApp number instead of a hotel address, and the property either does not exist or is a basic homestay with no resemblance to the photos. Refunds are refused. Book only through major platforms (Booking.com, Agoda) or directly through the resort's official website found independently — never through links shared in Facebook groups or via WhatsApp. Verify the property on Google Maps street view before payment.

Online Scams in Batam

Fake Tour Package Online

Fake Nongsa Villa Booking Sites

Experienced a scam here?