What is the "Fake Tour Operator Deposits" scam in San José?

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Unlicensed tour operators in downtown San José — particularly around the Museo Nacional on Calle 17 and along Avenida Central — sell multi-day packages to Manuel Antonio, Arenal volcano, Tortuguero, or the Osa Peninsula at below-market prices and collect deposits or full payment in cash. The company either does not exist at a verifiable address, fails to show up on departure day, or delivers a completely different service than promised. Some use legitimate-sounding agency names and printed brochures. Book tours only through ICT-licensed operators (look for the Instituto Costarricense de Turismo license number displayed in the office or on the website). Use hotel concierge recommendations or well-reviewed agencies on TripAdvisor. Never pay the full amount in cash upfront — use a credit card where possible for chargeback protection. Verify the physical office address on Google Maps before paying.

Tour & Activity Scams in San José

Fake Tour Operator Deposits

Experienced a scam here?